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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kassandra Hayden

March 18, 2026

5  out of  5
rating by Kassandra Hayden
"Very helpful in getting me the beat deal for me and my family"
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Cody Collins

March 4, 2026

5  out of  5
rating by Cody Collins
"Donna was extremely helpful getting my policy started and very friendly! I highly recommend this branch for all of your insurance needs!"
We responded:
"Thank you! Donna is a gem, we appreciate you and her."
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Hipbilly Man

February 20, 2026

5  out of  5
rating by Hipbilly Man
"Thank you Donna"
We responded:
"Thank you! We appreciate you and Donna!"
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Jacquie Farmer

February 18, 2026

5  out of  5
rating by Jacquie Farmer
"I switched to State Farm after having a better experience with them than my previous insurance due to an accident. They have been very helpful and answer all my questions!"
We responded:
"Jacquie I'm glad we could help you! We want to inform and protect."
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Bonnie Walters

November 18, 2025

5  out of  5
rating by Bonnie Walters
"Always been good to me. They'll help you all they can!"
We responded:
"Thank you Bonnie! You are so appreciated!"
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kelly Hamilton

November 14, 2025

5  out of  5
rating by kelly Hamilton
"I can't say enough about Erin and all the ladies working at her office! I had a horrible fire in 2023. It was a total loss including my animals. Erin, Donna, Keely and Toni went above and beyond to make the claim as easy and stress free as possible. I've been with State Farm since I was 18yrs old, I'm 54."
We responded:
"Thank you Kelly! We appreciate you!"
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Kaitlin Lindemer

November 13, 2025

5  out of  5
rating by Kaitlin Lindemer
"All of the ladies at State Farm are incredibly helpful and kind! Keely, in particular, is absolutely wonderful—friendly, knowledgeable, and always goes the extra mile to help. Highly recommend their services!"
We responded:
"Thank you Kaitlin! Keely is a blessing!"
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robert collins

October 30, 2025

5  out of  5
rating by robert collins
"They're are excellent very professional and friendly.. They worked very fast and very efficient to help me with my hit and run"
We responded:
"Robert, thanks for your confidence, I'm glad we can deliver on the promises we make."
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Bryan Peterson

October 27, 2025

5  out of  5
rating by Bryan Peterson
"Been with Erin for years her and her staff has been great!"
We responded:
"Thank you Bryan! I appreciate your trust and your wealth of experience is always interesting to have your perspective on real estate and life."
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Bradon Trace

October 25, 2025

5  out of  5
rating by Bradon Trace
"Keely was awesome! Very smooth and quick process with great rates!"
We responded:
"Thanks Bradon, we appreciate you!"
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Lora Mossbarger

October 23, 2025

5  out of  5
rating by Lora Mossbarger
"I submitted a claim for water damage in my home. Toni was amazing, she found the answers to my questions and kept me informed on next steps."
We responded:
"Thank you Lora! Glad we could get you all fixed up and on to your next adventure! We appreciate you!"
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sandy kerns

October 22, 2025

5  out of  5
rating by sandy kerns
"I had been paying over 600$ for my car and house insurance with Farmers. Keely was able to get me the same coverage with State Farm for 300$. Very please."
We responded:
"Glad we could save you Sandy! We appreciate the opportunity!"
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Toni Mossbarger

October 22, 2025

5  out of  5
rating by Toni Mossbarger
"Great service and very efficient..They will take the time to get to know the person ( you don't find that many places these days)"
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connor trace

October 22, 2025

5  out of  5
rating by connor trace
"They are all very nice and very efficient with anything you may need help with"
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Jeremy

October 22, 2025

5  out of  5
rating by Jeremy
"Everyone at this office has always been so helpful. Donna goes above and beyond to make sure everything was taken care of for me and as always, timely and communicative."
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Kaleigh Young

October 22, 2025

5  out of  5
rating by Kaleigh Young
"Always feels like home coming in! They handle everything we have with compassion and respect."
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Alicia Corbin

October 22, 2025

5  out of  5
rating by Alicia Corbin
"Donna in the Urbana, Ohio office helped me! She was very nice and kept me up to date on things. She was very understanding about my situation. Get her some better internet 😉"
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T

March 12, 2025

5  out of  5
rating by T
"I recently switched my car insurance to State Farm after years of being overcharged by another company, and I couldn’t be more grateful for the experience. Keely was amazing—she patiently answered all of my questions and concerns, even through my back-and-forth process. Her kindness, professionalism, and dedication really made a difference in helping me feel confident about the change. Thanks to her, I’m now saving a significant amount on my insurance. I highly recommend Keely for anyone looking to make the switch!"
We responded:
"Thanks T! Keely is a gem. We appreciate you"
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Erin Whitaker

February 26, 2025

5  out of  5
rating by Erin Whitaker
"Customer service at Erin Patton State Farm is top notch. The sales team makes sure you know exactly what you’re purchasing before you walk out the door. Highly recommend this office for your insurance needs."
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David Heckman

February 3, 2025

5  out of  5
rating by David Heckman
"Been with this office almost 30 years now. I have never once been disappointed by the customer service provided. Top notch care, professional and knowledgeable staff."
We responded:
"Thank you so much David! We appreciate the review."
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Maren Gaver

January 22, 2025

5  out of  5
rating by Maren Gaver
"Love these ladies so much. On a buisness level and personal. They meet any and all needs and are a charm to work with.. Thanks for all that you do 😉"
We responded:
"Thank you! We appreciate the kind words"
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Timothy Stone

November 22, 2024

5  out of  5
rating by Timothy Stone
"Erin was very informative, welcoming, and overall delightful. As a life insurance agent, I can detect another agent who is truly passionate about the people and taking care of their needs. I wish I could give her more stars 🌟! Go talk to Erin‼️"
We responded:
"Thank you Timothy we care and want the best for everyone. "
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Amanda Arvay

July 14, 2024

5  out of  5
rating by Amanda Arvay
"Love my Ins ladies! Been with Erin for over 6yrs with no plans on ever changing. ♥️"
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Eric Ott

June 28, 2024

5  out of  5
rating by Eric Ott
"The staff made you feel like family thanks again Donna Palfrey for everything you done for me"
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Amy Piper

March 23, 2024

4  out of  5
rating by Amy Piper
"She was quick and efficient."